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Terms of Service

Last updated: October 21, 2026

These terms apply to the website of Nawra Technologies (“we”, “us”) and the software and services we provide. By using them you agree to these terms. A signed agreement with a client takes priority over these terms where they differ.

Our services

We provide custom software, AI integration, search engine optimization (SEO), websites, hosting and related support, and custom projects to businesses such as schools, restaurants, dealerships and warehouses, as described in each client’s agreement or order. Descriptions on our website are general, and a written quote or order sets the final scope and price.

Using our website

  • Use it lawfully. Do not try to break, overload or gain unauthorized access to it, or copy it by automated means to compete with us.
  • What you read here is general information about our services, not legal, financial or professional advice.

Accounts and acceptable use

  • Keep your login details private and tell us right away about any unauthorized use.
  • Use our services only for lawful purposes. Do not use them to send spam, harass anyone, deceive people, or message people who have not agreed to be contacted or who have opted out.
  • Clients are responsible for the content they send, for the accuracy of their data, and for having permission to contact their customers, students and families, including meeting the laws that apply to their business.
  • We may suspend an account that breaks these rules or puts others at risk.

Fees and payment

Prices, setup fees and taxes are listed in the client’s agreement or quote. Monthly fees are billed in advance and are due on the date shown on each bill. Unpaid bills may lead to services being paused. Fees already paid are not refundable unless the agreement says so or the law requires it.

AI-generated content

AI features may produce drafts that are wrong, incomplete or out of date. Clients should review AI-written messages before sending them. If a client turns on automatic sending, the client accepts responsibility for those messages. AI output is not professional advice.

SEO services

Search engines such as Google decide search rankings using rules we do not control and that change often. We work to improve your website and listings, but we do not guarantee any particular ranking, traffic or number of customers.

Third-party services

Our work may rely on services from other companies, such as hosting, email, text messaging, AI and Google. Those services have their own terms, and we are not responsible for outages or changes that are outside our control. Clients are responsible for the accounts and fees those services require, unless the agreement says otherwise.

Ownership

Clients own their data and the content they provide. We own our software, tools, templates and know-how, including anything we create that is not specific to a single client. What we build for a client is licensed to that client as described in the agreement, and unless the agreement says otherwise, the client may use it for as long as the client has paid for it.

Confidentiality

We keep client information confidential and use it only to provide the services. This does not apply to information that is public, that we already had, or that we must disclose by law.

Availability

We work to keep our services available and fast, but they are provided “as is” and “as available”. They may be interrupted for maintenance or for reasons outside our control. To the extent the law allows, we make no warranties other than those in a client’s signed agreement, including no warranty that the services will be error-free or uninterrupted.

Limitation of liability

To the extent allowed by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim is limited to the fees paid to us in the three months before the claim arose.

Indemnification

Clients agree to defend and hold us harmless from claims that come from the content they send, from messages sent to people who had not agreed to receive them, or from their use of our services in violation of these terms or the law.

Ending service

Either side may end service as described in the client’s agreement. We may end or suspend service immediately for a serious breach. On request, we will help export the client’s data, and we will delete it after a reasonable period unless the law requires us to keep it.

SMS Terms

Program: Businesses that use our software, such as dealerships, schools and restaurants, may text customers or families who contacted them or agreed to be contacted, for example to answer a question or to confirm or remind them of an appointment or reservation.

Consent: Agreeing to receive text messages is not required to buy anything. You consent by giving your phone number to the business and agreeing to be contacted, for example on a form, by text, or by starting a conversation.

Opt out: Reply STOP at any time to stop receiving messages. You will receive one final message confirming you have been unsubscribed. To start again, reply START or contact the business.

Help: Reply HELP for help, or email nawratechnologies@gmail.com.

Frequency and rates: Message frequency varies. Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Privacy: Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. See the Privacy Policy.

Governing law and disputes

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute that cannot be settled by talking it through will be brought in the state or federal courts located in Texas, and both sides agree to those courts’ jurisdiction.

General

If any part of these terms is found unenforceable, the rest stays in effect. Not enforcing a term is not giving it up. You may not transfer your rights under these terms without our written consent. These terms and any signed agreement are the whole agreement between us on this subject.

Changes

We may update these terms. The date at the top shows when they last changed. Continuing to use our services after a change means you accept the new terms.

Contact us

Nawra Technologies, Texas, USA. Email: nawratechnologies@gmail.com. We reply to privacy requests within 45 days.